When you first create your study, you can freely build and test your study for up to 30 days with up to 5 subjects. Afterwards, you must choose a payment plan.

To start your study:

  1. Go to [Study Name] > Study Info.
  2. Click Start Study button and select a subscription plan
  3. Enter your billing information and VAT number if applicable.

  4. Read and accept the licence agreement and click Continue to payment.
  5. Select a payment method, enter your credit card information and click Complete payment.
  6. Your study will change the Status from Building to Collecting Data.

Once the study has been started, it is not possible to create, delete or alter forms and processes in your study. Read about how to make amendments to your ongoing project in our Study Amendment article.

Enterprise subscription code

Enterprise subscription code is achieved by contacting the SMART-TRIAL sales team via sales@smart-trial.co 

Do you have an enterprise or customized agreement with SMART-TRIAL? Enter your discount code in the Subscription discount code field and click "Apply discount". Your order total will be recalculated.

Can't find the answer you're looking for?

Don't hesitate to raise a support request via support@smart-trial.co.