To export your data:

  1. Go to [Study Name] > Export.

  2. For security reasons, you will be asked to verify your identity via one-time password sent to the phone number associated with your account.

  3. Enter the one-time password you have received and click Verify Password

  4. Select which data, date and time format and attributes to export. See more about the 'data to export' options go to our Exported Data Files article. 

    Subject attributes are the attributes which you enter when enrolling a subject to your study. As default no attributes are selected, so you have to select the ones you need for your export.

    Use Filters to export data from a specific site. If you choose not to use filters, data from all sites will be available to export

  5. Click Export Data button. Generating export data files will usually take up to a few minutes, depending on the size of your study. Exports will be shown in the export list after they are completed.

    In case of massive studies it might take a little while, but the user no longer has to remain the export view. The export continues in the background and the user will be notified when the export is ready for download.

    Clicking on the notification will take you directly to the export, the one-time password will have to be entered before accessing the export.

    Site related exports

  6. When the process is completed, you can download exported data files by clicking the requested file, to fold out and give you to access to the export file and the data code, followed by clicking the download button.

    To download the export list press the button next to the download button.

    Exports are stored for 1 hour, after which they are deleted.

    In case of wrongful exports, the export can be deleted by clicking the 'garbage bin' icon.

    Study level exports

    Study level exports include; AE, medication, and study overview, and are exported directly and not visible in the export list. 

  7.  When exporting the aforementioned, a dialogue will pop up allowing the user to download the file.

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