To export your data:
- Go to [Study Name] > Data.
- Navigate to the second tab Export Data.
- For security reasons, you will be asked to verify your identity via one-time password sent to the phone number associated with your account.
- Enter the one-time password you have received and click Verify Password.
Select which data, date and time format and attributes to export. See more about the 'data to export' options go to our Exported Data Files article.
Subject attributes are the attributes which you enter when enrolling a subject to your study. As default no attributes are selected, so you have to select the ones you need for your export.
Click Export Data button. Generating export data files can take up to a few minutes, depending on the size of your study.
When the process is completed, you can download exported data files by clicking the download buttons.
Use Filters to export data from a specific site. If you choose not to use filters, data from all sites will be available to export.
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Don't hesitate to raise a support request via email@example.com.